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This book is designed to help you handle a variety of problem volunteers. Each chapter begins with the discussion of some specific problem types, followed by suggestions on how to deal with them, and then concludes with some of the general questions that apply to the situation covered in the chapter. There is also additional materials and references you may find helpful.

Learn about:

• Analyzing the situation
• The somewhat annoying volunteer
• The seriously disruptive volunteer
• The dangerously dysfunctional volunteer
• Sample volunteer policies