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How visitor-friendly is your church? What does it take to provide great guest relations? What are some effective ways to conduct visitor follow-up? This spiral-bound guide book is excellent for greeter training.

First impressions are powerful. They have tremendous potential, both positive and negative. Recognizing the power of first impressions is a vital element in planning effective ways of making guests feel welcome and comfortable in your church. In this book, you'll find

• How to make a good first impression.
• What the ministry of greeters is
• How to have a guest-oriented worship.
• Information on guest follow-up