Frequently Asked Questions

WHAT IS THE PURPOSE OF AN EXPRESS CONNECT ACCOUNT?

An Express Connect (EC) account is what we call our billable accounts. By setting up an EC account authorized members will be able to bill orders to your organization. Once the account is set up, the treasurer will be given an administrative account login to see all orders, manage the digital wallet, and make account payments. The treasurer will be responsible for distributing the organization’s EC account number and password to members who are authorized to bill the account. The EC password can be changed at any time by the treasurer if there is an abuse of the account.

HOW IS THE EXPRESS CONNECT ACCOUNT USED?

Anyone authorized to make purchases for the organization will create an order in their personal account at www.adventsource.org. Authorized purchasers will then select the EC Accounts tab on the payment screen. Entering the organization’s EC credentials will bill the EC account.

WHAT HAPPENS WHEN THE ACCOUNT HAS BEEN BILLED?

Once a billed order has been shipped, an invoice will be sent to the treasurer detailing the items purchased. The treasurer will also receive a month-end statement if there are any outstanding invoices on the account at that time.

CAN A CREDIT CARD BE CHARGED BY AUTHORIZED PURCHASERS?

Credit card information can be saved in the digital wallet of an EC account. Authorized purchasers will be given the option on the payment screen to charge the card on file or to create an invoice for payment made later by the treasurer.